The reception that never sleeps

Recall booking, same-day appointment requests, insurance and pricing questions, no-show recovery — high-volume, time-sensitive coordination across patients and clinicians. Today, two-thirds of clinic reception time is human translation between WhatsApp / phone and the practice management system. AllSet does that translation directly.

Never get behind

Never misroute a patient

The reception that never sleeps

Recall booking, same-day appointment requests, insurance and pricing questions, no-show recovery — high-volume, time-sensitive coordination across patients and clinicians. Today, two-thirds of clinic reception time is human translation between WhatsApp / phone and the practice management system. AllSet does that translation directly.

Never get behind

Never misroute a patient

The reception that never sleeps

Recall booking, same-day appointment requests, insurance and pricing questions, no-show recovery — high-volume, time-sensitive coordination across patients and clinicians. Today, two-thirds of clinic reception time is human translation between WhatsApp / phone and the practice management system. AllSet does that translation directly.

Never get behind

Never misroute a patient

The reception that never sleeps

Recall booking, same-day appointment requests, insurance and pricing questions, no-show recovery — high-volume, time-sensitive coordination across patients and clinicians. Today, two-thirds of clinic reception time is human translation between WhatsApp / phone and the practice management system. AllSet does that translation directly.

Never get behind

Never misroute a patient

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Conversations AllSet handles end to end

From recall to

same-day care

Three representative scenarios from a clinic's daily inbound flow.

Conversations AllSet handles end to end

From recall to

same-day care

Three representative scenarios from a clinic's daily inbound flow.

Conversations AllSet handles end to end

From recall to

same-day care

Three representative scenarios from a clinic's daily inbound flow.

Conversations AllSet handles end to end

From recall to

same-day care

Three representative scenarios from a clinic's daily inbound flow.

Six-month recall, booked in two messages

Patient hasn't been seen in six months. AllSet initiates the conversation, picks up the response, books the appointment, and triggers any pre-visit forms.

Hi Priya, it's been six months since your last check-up with Dr Khan. Want me to book you in? Mornings or afternoons work better for you these days?
Mornings. Anything next week?
Tuesday 9:30am or Thursday 8:45am with Dr Khan. Either work?
Thursday please
Booked: Thursday 8:45am with Dr Khan. Sending the pre-visit medical history form now — takes about 3 minutes if you fill it in before you arrive.
What AllSet did
  • Recognised the recall window and initiated proactively

  • Pulled clinician availability against patient's stated preference

  • Booked the slot and triggered pre-visit forms

  • Reactivated a recall that would otherwise have been forgotten

Filling fell out, anything today?

Patient with a same-day clinical need. AllSet triages by symptom severity, finds an emergency slot, and prepares the clinician.

My filling fell out yesterday, anything today?
Sorry to hear that. A few quick questions so I can match you to the right slot — is it painful, sensitive to hot/cold, or just visible? And which tooth roughly — front, side, or back?
Sensitive to cold. Lower back tooth, left side
Got it — sounds like a same-day fix. Dr Khan has an emergency slot at 2:15pm today, or 4:30pm with Dr Patel. Either work?
2:15
Booked. Dr Khan has been notified it's a lower-left filling repair, sensitive to cold. See you at 2:15pm.
What AllSet did
  • Triaged the symptom severity through targeted questions

  • Pulled real-time clinician availability

  • Booked the slot and briefed the clinician with relevant context

  • Avoided the receptionist phone-tag loop

Will my plan cover this?

Patient is hesitating to book until they know what's covered. AllSet pulls the policy from the clinic's records and gives a confident answer — without making the appointment conditional on cost.

I might need a crown. Is that covered under my Bupa plan?
Your plan with us is Bupa Dental Treatment Plan B. Crowns are covered up to £450 per tooth per policy year, with a £50 excess. We'd send the cost breakdown to you for sign-off before any work starts.
And if it ends up being more than £450?
Anything above £450 is yours to pay or decline. The clinician will give you a fixed quote at the consultation appointment before any work begins. Want me to book the consultation? It's £85, covered in full by your plan.
Yes, book it
Consultation booked: Tuesday next week, 10:30am with Dr Khan. Confirmation on its way.
What AllSet did
  • Looked up the patient's specific insurance plan

  • Answered the financial question without overstepping clinical advice

  • Booked the consultation, captured the pre-payment trigger

  • Removed the friction that loses patients before they book

Integrations

Integrations

Systems we typically integrate with

During the discovery week we map your specific stack and classify each system's integration tier — direct API, bridged, or front-of-house relay. The phased proposal is built around what you actually run.

During the discovery week we map your specific stack and classify each system's integration tier — direct API, bridged, or front-of-house relay. The phased proposal is built around what you actually run.

What do you need to eliminate

We'll show you whether it fits the AllSet pattern, what a discovery week would cover for your business and what a phased deployment would look like

Discovery week is a fixed fee, credited in full against the pilot if we proceed. No long-term commitment up front.

What do you need to eliminate

We'll show you whether it fits the AllSet pattern, what a discovery week would cover for your business and what a phased deployment would look like

What do you need to eliminate

We'll show you whether it fits the AllSet pattern, what a discovery week would cover for your business and what a phased deployment would look like

What do you need to eliminate

We'll show you whether it fits the AllSet pattern, what a discovery week would cover for your business and what a phased deployment would look like

Discovery week is a fixed fee, credited in full against the pilot if we proceed. No long-term commitment up front.

Industry

The same engine

in your domain

Each industry has its own conversational shapes, its own systems, and its own regulatory texture. We ship a domain pack per industry, plug into the systems you already run, and prove the work in a single-location pilot before scaling.

Industry

The same engine

in your domain

Each industry has its own conversational shapes, its own systems, and its own regulatory texture. We ship a domain pack per industry, plug into the systems you already run, and prove the work in a single-location pilot before scaling.

Industry

The same engine

in your domain

Each industry has its own conversational shapes, its own systems, and its own regulatory texture. We ship a domain pack per industry, plug into the systems you already run, and prove the work in a single-location pilot before scaling.

Industry

The same engine

in your domain

Each industry has its own conversational shapes, its own systems, and its own regulatory texture. We ship a domain pack per industry, plug into the systems you already run, and prove the work in a single-location pilot before scaling.

Property and lettings

Vendors, buyers, landlords, prospects, solicitors. Every chained sale and tenancy is a long-running conversation across myriad stakeholders.

Gyms and fitness clubs

Member retention, class bookings, waitlists, dormant reactivation, instructor cover, equipment maintenance. The conversation layer for members and staff.

Dental and health clinics

Recall bookings, same-day appointments, insurance, pricing enquiries, no-show recovery. High volume, time-sensitive coordination across patients and clinicians.

Personal training

Solo trainers without receptionists. Bookings, package purchases, reschedules, payments, class sign-ups. The chat does the work directly.

Veterinary practices

Symptom triage, vaccination, prescription refills, follow-ups. Clients who are anxious about their pets need a confident first response.

Your industry not listed?

If your business runs on conversations and your operations run on software, the pattern fits. Tell us about what you do and we'll show you what AllSet would look like for you.

Hopitality and wellness

Reservations, modifications, dietary requirements, late check-ins, concierge requests. Guest expectations across dozens of channels, 24/7.

Property and lettings

Vendors, buyers, landlords, prospects, solicitors. Every chained sale and tenancy is a long-running conversation across myriad stakeholders.

Dental and health clinics

Recall bookings, same-day appointments, insurance, pricing enquiries, no-show recovery. High volume, time-sensitive coordination across patients and clinicians.

Veterinary practices

Symptom triage, vaccination, prescription refills, follow-ups. Clients who are anxious about their pets need a confident first response.

Hopitality and wellness

Reservations, modifications, dietary requirements, late check-ins, concierge requests. Guest expectations across dozens of channels, 24/7.

Gyms and fitness clubs

Member retention, class bookings, waitlists, dormant reactivation, instructor cover, equipment maintenance. The conversation layer for members and staff.

Personal training

Solo trainers without receptionists. Bookings, package purchases, reschedules, payments, class sign-ups. The chat does the work directly.

Your industry not listed?

If your business runs on conversations and your operations run on software, the pattern fits. Tell us about what you do and we'll show you what AllSet would look like for you.